FAQ

Do you use gelatin in your products? If so, is it halal-certified?

Yes, we use halal-certified gelatin in our products.

Where are your products made?

Our products are made in Turkey.

How should I store the sweets to keep them fresh?

All our sweets come in resealable bags to help them stay fresh. Simply keep them sealed and store in a cool, dry place.

Can I customize my candy order?

Yes! You can use our box builder to create your own custom candy box.

Do you sell in bulk?

Yes, we offer wholesale pricing. Email us at sales@allhalalsweets.com for more information.

Can I change or cancel my order after placing it?

Yes, as long as the order hasn’t shipped yet. Contact us as soon as possible to make changes.

What should I do if I entered the wrong shipping address?

Contact us immediately, and we’ll update the address if your order hasn’t been shipped yet.

How long does it take to ship?

We fulfill orders the same day before 4:00 PM, 7 days a week. Most orders arrive within 3–7 days

Do you ship internationally?

Yes! International shipping rates are calculated at checkout, and you’ll see the price in your cart.

Do you offer free shipping?

Yes, we offer free shipping on orders over 69 USD.

Do you offer returns?

We accept returns for damaged items. For all other inquiries or if you are unhappy with your purchase, please email us at Sales@AllHalalSweets.com

What payment methods do you accept?

We accept all major payment methods.

Do you offer discounts?

Yes! Subscribe to our mailing list to stay updated on discounts and special offers.