Shipping and Return Policy for All Halal Sweets
At All Halal Sweets, we are committed to providing high-quality products and excellent customer service. Please review our Shipping and Return Policy below to understand how we handle your orders and any issues that may arise.
1. Shipping Policy
Order Processing
- Orders received before 2:00 PM (local time) on a business day will be processed and shipped the same day.
- Orders placed after 2:00 PM or on weekends/holidays will be processed on the next business day.
Shipping Method
- We use ground shipping for all orders to ensure safe and efficient delivery.
- Estimated delivery times may vary depending on the destination, but most orders arrive within 2-4 business days.
Shipping Fees
- Shipping fees are calculated at checkout based on the destination and order weight.
- Free shipping may be available for orders over $69
Tracking Your Order
- Once your order is shipped, you will receive an email with a tracking number so you can monitor its progress.
2. Return Policy
Due to the nature of our products, we do not accept returns for health and safety reasons. However, we are committed to ensuring customer satisfaction and will address any issues caused by our error.
Damaged or Incorrect Orders
We take great care in packaging our products, but if you receive an order that is:
- Melted
- Ripped or torn packaging
- Incorrect items
Please contact us within 48 hours of receiving your package. Provide clear photos of the issue and your order number, and we will work with you to resolve the problem, which may include a replacement or store credit.
How to Report an Issue
If you have any concerns about your order, please reach out to us at:
Email:Sales@AllHalalSweets.com
Phone: (646) 580-5099
We appreciate your understanding and thank you for choosing All Halal Sweets!